Not a suggestion but comment...everyone that I had contact with was very pleasant and helpful. I had two installs in two weeks. Both jobs were done very well and in a timely manner. Everyone I dealt with was very professional and knowledgeable. I have recommended them to a friend and to my son and will recommend them to anyone looking for granite! In doing my kitchen remodel I have come across many materials and services being delayed due to Covid...no such delay with Classic!
We recently decided to replace the kitchen countertops in our 25 year old home. We have a friend that recommended CGM. We made an appointment and viewed all of the materials available. We choose a Brazilian granite with much character. The field technician visited and took all the measurements in our existing kitchen. Within a week the new countertops were installed. Not only were they all very professional, but also caring and very COVID safety minded. If you are looking for a High Quality product, produced by the best professionals in the field, look no further. We highly recommend these folks.
Emily in Midlothian, VA
Just a quick note to let you know I had a great experience at Classic Granite & Marble. After 13 years of laminate in my kitchen, I finally decided to upgrade to granite. My friends Jessica and Jimmy Nelms told me to go to Classic Granite & Marble. I'm glad they did. I visited CG&M on a Saturday. I walked in without an appointment. Within 20 minutes, I met Barry Bland. He really listened to what I wanted and stayed within my budget. He was very responsive, always returned calls, emails, or texts. Everyone...front desk, salesperson, warehouse manager, granite installers, tile installers...they were all very professional and great to work with. I'll definitely recommend CG&M to others.
David B. in Richmond, VA
I wanted to say thank you for assisting me with the purchase of my new counter tops. The level of customer service throughout the process has been great. From coming out to do an in-person estimate to the installation, everything was done in a timely manner, faster than I expected. For other companies that just wanted me to send them sketches of my kitchen, your stood out above the rest with the in-person estimate. I wanted to especially recognize John and Edgar that came out to do mine today. They were very professional, fun, ensured that I was happy with it, and came up with great recommendations along the way. I truly appreciate the customer service they provided today. Thank you again and I will recommend your company and service to others in the future.
D.J. in Powhatan
I justed wanted to let you know how pleased we are with our recent install of quartz for our kitchen countertops and bar. Everyone that we dealt with was very nice and professional......Call backs were made when promised, e-mails were answered promptly, people showed up on the time and date they had committed to. They even cleaned up before leaving. Bottom line, very impressed by this company, not one person disappointed me and that's saying a lot!!!! Thanks again for an excellent job.
Ken & Angie N.
I just had Classic install 59 sq ft of granite in my kitchen. The entire process was great. Shante' was my first point of contact and she was very responsive to my needs and budget. I got exactly what I wanted and in the budget we had set. There was no high pressure and the response time was super quick. The template guy was on time, as were the installers. Everyone seemed to know exactly what they were doing and were very polite. I could not be any happier. Thanks for doing what you promised! I would highly recommend this company to anyone who needs granite.
Just a brief note on how very pleased I was with my recent quartz countertops, purchased and installed by CGM. From start to finish i couldn't have been happier. Your employee, Chris Bartel, did a great job of measuring and explaining the process and very happy that he came back for an end of job review. Your two installers Ray and Eddie couldn't have been nicer or more considerate. Their care and patience showed in their workmanship. The whole experience was commendable from beginning to end. I have already recommended CGM to several people and will continue to do so. Still ooing and ahing over my new countertops and the remarkable improvement in the kitchen. Thanks!
We strongly recommended Classic Granite and Marble to our neighbors. They also bought a kitchen counter top and enjoyed the same standard of professionalism and superb quality installation, as we did. Service and commitment to customer satisfaction is paramount to Mr. Kilic’s Classic Granite and Marble operation. After all, granite is just stone. It is how and when it arrives and makes your home special that is the key to buying this important upgrade to your home.
Tim and Maria S.
My wife and I recently had Classic Granite & Marble install a granite counter top and back splash in our kitchen. The total experience from the initial contact with Mr. Kilic at his sales room, the choice of the stone from a wonderful selection in the warehouse, and the quality of service for the installation was perfect. This company was a genuine pleasure to deal with in every aspect. The absence of any sales pressure, the great price – very competitive –, and the quick delivery and installation of our gorgeous counter tops were all critical to us.
Mark and Susan S.
We are thrilled with our new granite kitchen counter top that your firm recently installed! We wanted to support a local company when we did this remodeling job, but we had a limited budget. We did a lot of price shopping before we selected your firm; we have a limited building folder full of estimates.You gave us a better price than any of your competitors. The fabrication at your shop was precise and your installers worked tirelessly to ensure that the seams joined and the separate pieces are undetectable. Your visits to our kitchen prior to and during installation assured excellent quality control,resulting in a superior job and satisfied customers. We don’t know why we waited so long to do the counter. Please feel free to use us as a reference.
A consumer so often will find time to complain when not satisfied. However, I was so impressed with Classic Granite and Marble, in our tri-city area, that I wanted to share my delightful shopping experience with the owner and employees. I feel you have so many great qualities that make a business successful. So much so, that I did not feel The need to shop any further. I immediately made my decision based on the following: The owner and employees were very friendly, yet professional. The showroom was very impressive displaying several different granite countertops with different edging to choose from. The warehouse was very organized with a large selection of granite slabs that could readily be seen. The owner was very patient and helped me with decisions when needed. Never did I feel pressured with an unwanted aggressive sales approach. It was obvious that the dealer’s first priority was “customer satisfaction.” I would never hesitate to recommmend Classic Granite and Marble to anyone. My counters are beautiful – a job well done!!!
Walt & Meredith J.
It is with great pleasure I forward you these pictures. We are very pleased in how the finished product looks. From start to finish, working with you and the people at Classic Granite was a great experience. With your company based out of Richmond, VA and our residence in Virginia Beach, VA, we were not only amazed at the quality of granite and precision workmanship of the craftsmen at Classic Granite, but you beat the price of every local granite dealer in Virginia Beach. Once again, thank you so much for your outstanding product, workmanship and customer service.